Lean Six Sigma Basics Level

6S

Fundamentals and application of achieving workplace organization and visual management

Flowcharting

Document visual representation of process in a collaborative environment and learn how to transfer to a web-based software

Standard Work

Methods for determining best process and effective documentation strategies

Data Analysis

Techniques for working with large data sets using PivotTables and PivotCharts

Statistical Analysis Basics

Introduction, application and creation of scatter diagrams, Pareto Charts, statistical process control charts and histograms

Lean Six Sigma Basics Level Individual Pricing – $1,000

Lean Six Sigma Basics Level Corporate Pricing – $950 (per individual for 2 or more attending)

9:00 AM – 4:00 PM Daily,  Lunch Provided

March 2 – 6, 2020

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June 22 – 26, 2020

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Project Execution Level

(9 days of instruction spread over three months)

Participants will systematically execute a process improvement project through utilization of the A3 methodology.  Upon completion of the project, participants will be able to submit their project for either a BEE Green Belt or BEE Black Belt when they meet the following criteria:

BEE Green Belt:

  • Utilizes and demonstrates a good working knowledge of a minimum of 4 Total Quality Management (TQM) tools
  • Executes a high impact project within a single department or process area
  • Demonstrates project benefit to their organization 

BEE Black Belt:

  • Utilizes and demonstrates a good working knowledge of all 7 Total Quality Management (TQM) tools
  • Executes a high impact project that meets a strategic objective and crosses multiple departments or process areas
  • Demonstrates project benefit to their organization and annualized financial savings of $50k minimum

Defining the Problem

Introduction to A3 Thinking. Methods for developing problem or decision statements and determining scope.

Understanding the Current State

Tools and techniques for collecting the voice of the customer.  Documentation of SIPOC diagram and data collection plan.

Visualizing the Ideal State

Application of Total Quality Management Concepts to determine ideal state.  Application of decision analysis tools to determine target conditions.

Performing Root Cause Analysis

Practice using various root cause analysis tools and developing a causal tree.

Developing Solution Hypotheses

Participation in round-robin brainstorming activity.  Overview of solution prioritization methods including nominal group technique, multiple-criteria decision analysis, and a cost-benefit matrix.

Conducting Experiments

Overview and application of systematic design of experiments (DOE) method.

Evaluating Results

Overview of methods for results evaluation including common descriptive statistics, the productivity equation, financial analysis, SPC charts with a phase change, capability analysis, and techniques for summarizing qualitative preference data.

Implementing the Best Ideas

Review strategies for effective project management.  Creating a project timeline and training plan for implementing successful experiments.

Institutionalizing the Change

Develop standard work and complete a risk analysis.  Give a formal interim project presentation.

Project Execution Level Individual Pricing – $1,500

Project Execution Level Corporate Pricing – $1,400 (per individual for 2 or more attending)

Thursdays from 9:00 AM – 4:00 PM,  Lunch Provided

January 9 – March 19, 2020

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Excel and Google Sheets Courses

Are you looking to develop a working knowledge of BOTH Excel and Google Sheets?  BEE offers two different training courses:  Excel and Google Sheets Basics and Excel and Google Sheets Charts.  Excel and Google Sheets Basics will cover commonly-used features and functions in both programs.  Excel and Google Sheets Charts will provide a deeper dive into data analysis and chart creation.  BEE highly recommends the sequential completion of Excel and Google Sheets Basics and then Excel and Google Sheets Charts.  Sign up below!

Excel and Google Sheets Basics

Course Description:

This course will provide participants with an understanding of how both Excel and Google Sheets are laid out and hands-on practice with basic functionality in each program.  This is a great opportunity to compare and contrast the two programs.

Course Purpose:

Provide participants with basic exposure to both Excel and Google Sheets and hands-on practice performing the following tasks in each program:  entering and organizing data, building equations and utilizing basic functions.

Excel and Google Sheets Charts

 

Prerequisite:  Preferred completion of Excel and Google Sheet Basics.

Course Description:

This course will provide step-by-step instruction on how to organize various sets of data into meaningful charts and graphs.

Course Purpose:

Serving as a natural progression from Excel and Google Sheet Basics, the Excel and Google Sheet Charts course will dive in to hands-on learning and creation of charts, graphs, and intermediate data manipulation.  “Repetition” is the motto for this course, as learning the content of this course requires practice and reinforcement through various, problem-solving, purpose-driven examples.

Excel and Google Sheets Basics Pricing

$100

9:00 AM – 12:00 PM

Excel and Google Sheets Charts Pricing

$100 per attendee

9:00 AM – 12:00 PM

Tuesday, November 19

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Friday, January 17

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Thursday, December 19

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Friday, February 7

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Customer Service

Class Description:

This interactive 3-hour course equips participants with the tools to navigate common customer service issues. The fundamental topics covered include: making a great first impression, A.I.D.E.T, diffusing angry customers, making our mistake right and effectively leveraging compliments.

3 Hours

$100 / participant

Upcoming Customer Service Class

Friday, October 25 | 9 AM – 12 PM

Upcoming Customer Service Class

Friday, December 13 | 9 AM – 12 PM

Communication Skills

Class Description:

Learn how to communicate more effectively!  Participants will complete a personality assessment and learn how to use the results to improve everyday interactions.

3.5 Hours

$150 / participant

Upcoming Communication Skills Class

Wednesday, November 13 | 9 AM – 12:30 PM

Kaizen Events

Kaizen Events are process improvement events that dedicate a cross-functional team to improving a defined area of opportunity.  Join us for this immersive learning experience and benchmarking opportunity.

Radiology Associates Kaizen Event #45

35 hours

$500 /participant (lunch included)

Event Description:

Over-processing is defined as doing work that is not valued by the customer. It is possible that we are over-processing in different areas which increases the turnaround time for patients from order received to report approved.  In this Kaizen event we will map the Radiology Associates patient process from end to end in detail and identify all the things we are currently doing that we could COMPLETELY STOP doing altogether.

Kaizen Event #45

November 4 – 8, 2019